Family Support Worker (Night)

Job Title: Family Support Worker                                      

Responsible To: Registered Manager           

Location: Project Phoenix Ltd

Hours: 36

Main Tasks

1. To work as part of a team providing tailored support to young families focusing on the promotion of parenting skills where there are safeguarding and or other concerns.

2. To provide professional focused advice to families as part of a support plan.

3. To ensure that the families accommodated understand and abide by the terms and conditions of the occupancy agreement.

4. To be a part of the rota. To provide regular sleep-in cover, lone working, and to work evenings and weekends when required.

5. To maintain surveillance over the residents via CCTV throughout the night.

6. To keep accurate records and maintain effective communication on all aspects of work by using Project Phoenix systems for record keeping, monitoring and communicating with colleagues.

7. To operate within the Projects clear framework of confidentiality at all times.

8. To participate in regular in-house meetings and handovers.

9. To work within the project and organisational policies and procedures.

10. To attend regular supervision sessions.

11. To attend training as relevant to your post.

12. To undertake any other duties, as appropriate to the character of this work and as requested by management, as reasonably required.

	Essential	Desirable	Tested
Experience	Previous experience as a support care worker/carer (paid or voluntary) Experience working with people in any of the following areas. -Mental health -Drug and alcohol misuse -Sensory/physical/ learning disabilities -Young people -Ex offenders -Working with children -Families -Vulnerable Adults	Experience in helping service users develop life skills Experience in planning and facilitating groups	Application form Interview References
Knowledge and Skills	Ability to communicate at all levels Ability to deal with a range of resident issues and manage challenging behaviour Understanding of the support planning/key work system within supported housing environment. Understanding of how to undertake appropriate risk assessments	Knowledge of external support available to families in need	Application form Interview References
Training and Qualifications	Educated to GCSE standard in English and Maths NVQ level 2 in Health and Social care or equivalent in other relevant field e.g., nursing, youth support, childcare Ability to proficiently use Microsoft Word, Outlook, Outlook Calendar and Excel	Basic Life Support 1,2, or 3 Qualification in either: mental health, Drug & Alcohol, Counselling, Sexual health, youth work Safeguarding children Safeguarding adults First aid for children (Paediatric First Aid)	Application form Interview References
Other	Willingness to work flexibly within shift patterns on a rota basis, including bank holidays, weekends and nights. Willingness to cover staff absence/sickness Commitment to equality and diversity Ability to use public transport to carry out key tasks and responsibilities of the role to travel throughout the area of operation	Take an active interest in setting and promoting high standards of service user care Full clean UK driving license with access to own vehicle	Application form

Supplementary Information

This Job description is subject to change in line with the requirements of the organisation. This post is subject to a 6-month probationary period. All posts within Project Phoenix Ltd have the opportunity of an annual review and evaluation